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 Help- My computer got TROJAN virus
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lam8011
初哥級

Posts 7

Posted - 07.09.2003 :  16:43:10  Show Profile  Visit %s1%'s Homepagelam8011 Send lam8011 a Private Message  Reply with Quote
Help
Anybody can help me? My Computer has 5 files got infected by trojan.
I try to delete those files but most of them cannot be touched or deleted.
please save my computer.

billson
管理員

Hong Kong



Posts 3488

Posted - 07.09.2003 :  17:08:02  Show Profile  Visit %s1%'s Homepagebillson  Send %s1% an ICQ Messagebillson Send billson a Private Message  Reply with Quote
which trojan? have name?
what is your windows version?
have you installed anti-virus software?
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lam8011
初哥級

Posts 7

Posted - 08.09.2003 :  03:21:56  Show Profile  Visit %s1%'s Homepagelam8011 Send lam8011 a Private Message  Reply with Quote
I don't know which trojan.
I am using Taiwan Chinese XP window.

I got the following message from Anti-virus program:-

1) C:\WINDOWS\system32\dllcache\msngr.exe
File is infected with a trojan.
2) C:\Program Files\ClearSearch\Loader.exe
File is infected with a trojan.
File generated by Freedom® Anti-Virus

My computer anti-virus is provided by the ISP called "Freedom."
It also infected some other files and already delteted by the Freedom program except the above two files could not be fixed.

please help.
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billson
管理員

Hong Kong



Posts 3488

Posted - 08.09.2003 :  12:51:15  Show Profile  Visit %s1%'s Homepagebillson  Send %s1% an ICQ Messagebillson Send billson a Private Message  Reply with Quote
Try to run MSConfig, under 啟動

uncheck any unknown applications and then restart your computer.

run taskmgr.exe, under 處理程序, stop msngr.exe and loader.exe

run your anti-virus to clear them again.

It is recommended to use Norton Anti-Virus 2003 to clear virus.
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David22
初哥級



Posts 15

Posted - 08.09.2003 :  14:47:30  Show Profile  Visit %s1%'s HomepageDavid22 Send David22 a Private Message  Reply with Quote
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