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 So disappointment in customer service of John Parris cues.
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fat
初哥級

Posts 38

Posted - 27.08.2004 :  21:34:06  Show Profile  Visit %s1%'s Homepagefat Send fat a Private Message  Reply with Quote
Hey guys I need your help in determining whether my cue is ruined forever.

I play with 1pc Parris ultimate cue. A few months ago, it was dropped on a floor, and then the cue has tinny sound when stoke the cue ball. My cue has a butt joint, so I think that the butt joint or artificial weight that has became loose.
I have sent on numerous e-mails to John Parris requesting for checked and repaired it. And also phone and fax them but never contacted. (the contact no. shows in his web site which is wrong no.?!) He ignores my e-mails. There is absolutely shocking customer service of Parris cues like this. I wouldn’t deal with them again. Do you guys think my cue can be fixed by other cue doctors (not John Parris, I’m so angry with him)?
Sorry I’m not at home so can’t tape Chinese. Hope guys can understand what I’m talking about.

Kars
初青會員



Posts 112

Posted - 29.08.2004 :  17:20:51  Show Profile  Visit %s1%'s HomepageKars Send Kars a Private Message  Reply with Quote
(44) 208 291 6288
I think its the right number.
Ignore the zero after country code - 44.
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dickhk
初青會員

Posts 156

Posted - 29.08.2004 :  18:04:07  Show Profile  Visit %s1%'s Homepagedickhk Send dickhk a Private Message  Reply with Quote
我不太相信 John Parris 如此服務態度,我亦曾請教他們有關我支cue的問題,佢地十分友善,約兩天回覆了我,可能是歐洲地區放暑假關係,不要太生氣吧。
我建議你找一些資深會員睇下支Cue,佢地都好 Pro同好人。
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fat
初哥級

Posts 38

Posted - 14.09.2004 :  00:56:16  Show Profile  Visit %s1%'s Homepagefat Send fat a Private Message  Reply with Quote
唔好意思,這段時間較忙,無update返個情況,首先多謝kars,同dickhk的回覆,thanks!
john parris 的staff經已覆鬻琚A佢話亞parris放緊大假到6sept,佢返公司時會回覆架啦!雖然佢到依家都未覆,但我會耐心等待,謝謝各大哥的寶貴意見。
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dickhk
初青會員

Posts 156

Posted - 15.09.2004 :  00:35:32  Show Profile  Visit %s1%'s Homepagedickhk Send dickhk a Private Message  Reply with Quote
Fat 兄 ! 希望你支 cue 只係小問題 (如銅咀或外牙鏍絲不正),又係果句,我建議找一些會員睇下,我怕就算你拍下 short movie ,e-mail 俾 John Parris, show 支cue 有怪聲,John Parris 又唔肯定,寄來寄去,得個煩字,我記得舊 post 內有位高人,呢位老兄稱之為 cue doctor,佢都好猛料,不仿請教佢。
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